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Audience research

Part of How to run B2B influencer marketing audience research before briefing creators

Why B2B influencer marketing competitor research should start with claims, not creators

A checklist for B2B influencer marketing competitor research: claim audits, creator overlap checks and disclosure tests under UK advertising rules.

What to take away

  • The Advertising Standards Authority's advertising codes, updated 3 September 2025, set the baseline for what you can lawfully copy, so every competitor claim you log needs a date attached.
  • B2B influencer marketing competitor research is a claims audit first and a creator audit second, because reach tells you nothing about whether the promise travels.

If a competitor's creator post makes a claim your own team could not substantiate, record it.

Audit claims before creator reach

Audit what competitors actually promise

Start with the promise, not the person delivering it. Pull ten recent posts per competitor and write down the claim in plain words. Mark each as factual, comparative or aspirational.

Claim audit steps

  • Pull ten recent posts per competitor
  • Write the claim in plain words
  • Mark factual, comparative or aspirational
  • Factual needs reproducible evidence
  • Comparative needs a named benchmark
  • Aspirational is tone, not substance
  • Say it is a sample, not a census

Factual claims need evidence you could reproduce; comparative claims need a named benchmark. Anything aspirational is tone, not substance. Ten posts is a sample, not a census.

The B2B influencer marketing audience research guide shows how to test whether an audience recognises a promise at all, which stops you copying a claim that never landed.

Check the claim against the CAP Code

The UK Code of Non-broadcast Advertising and Direct & Promotional Marketing governs ads in the media it covers, including influencer content that amounts to an ad.

For substantiation, the rule is CAP Code 3.7: you must hold documentary evidence for objective claims before you publish. For comparisons, rule 3.33 requires a verifiable basis and a clearly stated benchmark. Flag any competitor claim that touches either rule and looks unsupported. You are not enforcing the code; you are avoiding a brief that repeats someone else's risk.

Run creator and disclosure checks

Map creator overlap and disclosure practice

List the creators each competitor uses, then count how many appear on more than one list. Overlap shows where attention is concentrated and where a rival has already trained an audience.

Creator and disclosure checks

  1. List creators each competitor uses
  2. Count creators on more than one list
  3. Record whether paid relationship is labelled
  4. Apply TikTok branded content disclosure test
  5. Compare formats, not just topics
  6. Match each format to a buying stage

For each post, record whether the paid relationship is labelled. TikTok's branded content policy sets out how paid promotion must be disclosed there, giving you a consistent test rather than a guess.

A label buried below "see more" fails. A hashtag such as #sp hidden among twenty others fails. The wording must make the commercial relationship clear before a viewer opens the caption, for example "Ad" or "Paid partnership".

For a sense of what a mature agency operation looks like, the published review of Viral Nation describes its tools and procurement model.

Test formats against your own pipeline

Compare formats, not just topics. Record whether the post is a talking head, a demo, a written teardown or a live session, then match each format to a named buying stage: problem aware, solution aware, or vendor comparison. A demo rarely moves a late-stage deal; a teardown often does.

The B2B influencer marketing survey tools in England page covers the tooling for collecting that evidence at scale, which is the natural next step once your manual log is full.

Build a before and after register

Keep a dated evidence log

Every row needs a date, a source link and the claim in the competitor's own words. Undated rows get deleted in review, because a screenshot without a date is not evidence.

CompetitorClaim wordingDate loggedSourceCAP Code rule area
Competitor AThe UK's leading onboarding platform12 May 2025LinkedIn post, link saved in registerRule 3.7 (substantiation); rule 3.33 (comparisons)

Review the register quarterly

Set a review date and stick to it. Creator rosters change, claims get edited and disclosure practice shifts. A register reviewed once a year is a historical document, not a working tool.

Before research

Claim wording
Copied from a competitor post
Creator list
Names only
Format choice
Chosen by preference
Evidence
Screenshots in a folder

After research

Claim wording
Logged with CAP Code rule area
Creator list
Overlap count and disclosure status
Format choice
Matched to a named buying stage
Evidence
Dated register with quarterly review

Common questions

How many competitors should the register cover?

Three to five is usually enough to spot patterns. More than that and the log becomes an archive nobody reads.

Do I need a paid tool to do this?

No. A spreadsheet and a disciplined weekly hour will produce a usable register. Tools help once post volume exceeds what one person can read.

What if a competitor's claim looks unlawful?

Record it, date it and note the rule area. You are building a research asset, not a complaint. If you plan to make a similar claim, take advice before you brief a creator.

How does this feed a creator brief?

The register tells you which claims are contested, which creators are overused and which formats are saturated. That is the material a brief needs to differentiate rather than repeat.

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